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Optical Wheel Mouse
  1. What's the life Expectancy for Normal Use: 5 years at least if moved average 500pcs per day please note the life expectancy is determined by the quality of IC.
  2. What's the times of Pressing? 1 million times.
  3. What's the MOQ for selecting color? The MOQ is 5K.The two common colors of optical mouse is pearl white and pearl black. However, if the quantity of your order is up to 5K, you can select the other colors freely including red, orange, green and blue.
Optical Wireless Mouse
  1. Why can't the wireless mouse work when I use it the first time? Strictly follow as the instructions in the manual, for example, check whether your batteries has been installed correctly,then check whether you have set up the ID, whether you need to restart your computer.
  2. What's the current for different mode? working mode ----- 24mA Stand by mode----- 10mA Sleeping mode ----- 0.05mA
  3. What's the requency of the optical wireless mouse? 27MHz . 27MHz is the civil frequency in USA, with the character of very free and open , 433MHz,900MHz,etc are scarcely used.
  4. Where can I get the driver to set up the 4D & 5D of RF-M305? Our website
  5. Where can I get the manual of optical wireless mouse? Our website
Wireless combo
  1. Why can't the wireless keyboard or mouse work when I use it the first time? Strictly follow as the instructions in the manual, for example, check whether your batteries has been installed correctly,then check whether you have set up the ID,whether you need to restart your computer.
  2. What's the working frequencies? 27MHz this frequency is suitable for ball mouse and keyboard.
  3. Whether can we make the keyboard in other version besides English? Yes, we can make it in kinds of language including Italy, Germany, Korea etc.
  4. What's Working Distance: We Guarante 1.2m in the manual, but If there is little inference the working distance will be up to 3 m
  5. Whether do the multi-media keys need the drivers? No need running under the system up to Windows 98, such as Winme,Windows2000,WindowsXP. We encourage customers to use the keyboard above Windows 98, for we don't provide the driver
  6. Where can I get the manual of wireless combo? Our website